Terms & Conditions
Last Updated: May 5, 2025
Welcome to CheezNest! These Terms and Conditions (“Terms”) govern your access to and use of our website https://cheeznest.parvezalam.in/ and the food delivery services we provide. By using our website or placing an order, you agree to be legally bound by these Terms. Please read them carefully.
1. Eligibility
You must be at least 18 years old or have parental permission to use this website and place orders.
2. Products and Services
We sell freshly prepared pizzas and related food items. All product descriptions, images, and pricing are subject to change without prior notice. We aim to provide accurate information, but we do not guarantee that product descriptions or content are error-free.
3. Orders
- Orders must be placed through our website.
- Once an order is placed and payment is made, it cannot be modified or canceled.
- We reserve the right to refuse or cancel orders at our discretion, including due to pricing errors, unavailability, or suspected fraud.
4. Pricing and Payment
- All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
- Payment must be completed online using UPI, credit/debit cards, or available wallet options.
- Delivery charges may apply and will be clearly mentioned at checkout.
5. Delivery
- We strive to deliver your food hot and fresh within the estimated time, but external factors such as weather or traffic may cause delays.
- Please ensure that someone is present to receive the order at the given address.
- If delivery fails due to incorrect information or absence, we may not offer a refund.
6. Refunds and Complaints
- Due to the perishable nature of food, we do not accept returns.
- Refunds will only be considered in the case of incorrect, missing, or damaged items.
- Please contact us within 1 hour of delivery at alam1633@gmail.com to raise any complaints.
7. Allergies and Ingredients
Please read the product descriptions carefully and inform us if you have any allergies. CheezNest is not liable for allergic reactions caused by undisclosed ingredients.
8. Intellectual Property
All content on the site including logos, images, and text is owned by CheezNest and may not be reused or copied without written permission.
9. User Conduct
You agree not to misuse the website, attempt unauthorized access, or engage in any activity that may disrupt or harm our service.
10. Updates to Terms
We reserve the right to update or change these Terms at any time. Continued use of the site means you accept any changes.
11. Governing Law
These Terms are governed by the laws of India. Disputes arising from the use of our website shall be resolved in the courts of [Your City/State].
12. Contact Us
For any queries or concerns, contact us at:
📧 Email: alam1633@gmail.com
📍 Website: https://cheeznest.parvezalam.in/
